NextGen Banking Nordics 2018 brought to the table topics for discussion ranging from digital identity and cultural transformation, AI implementation, fintech and bank partnering, and increased collaboration in the banking sector- particularly in the Nordics. Real time payments and open banking resonated throughout the debates as they are adding momentum to the driving change. Banks are still under pressure to transform and maximise technology implementation to keep up with the ever-evolving customer experience ideal.

Topics included:

• What should come first when defining your business model- technological expertise or organisational cultural vision?
• Should digital identity strategy be at the forefront of a financial organisation’s strategy?
• What benefits can payment systems transformation or harmonisation yield?
• Will the customer forego frictionless user experience for the sake of security, or is compromise not necessary?