Finextra’s NextGen Banking Nordics brought together industry leaders from traditional and new banks, established and startup fintechs, investors and other key stakeholders to explore key topics around the future banking landscape through a series of keynotes, panel sessions and breakouts.
09:15 - 09:30: Keynote: Digital Transformation: fintech partnerships
09:30 - 10:10: Panel: Partnerships- Continuing the debate
A panel session bringing together fintechs, large tech firms and banks to carry on the debate of how to create meaningful partnership propositions and whether banks must partner to remain relevant. Whether it be partnering through open banking offering customer centricity or partnering to improve their technology and back office processes, can they go it alone? However, it is not all plain sailing- the problems of legacy systems still prevail as banks look to partner and implement an open banking environment, and how much does regulation help or hinder them?
10:10 - 10:40: Coffee Break
10:40 - 11:20: Panel: Shared Economy and Collaboration in the Banking Sector
A group of major Nordic banks discuss the benefits and timescale of the announcement that the major Swedish, Danish, Norwegian and Finnish banks are establishing a common payment infrastructure, creating harmonisation and paving the way for streamlined processes as well as new products and services. This initiative along with other industry collaborative efforts to streamline processes will be discussed. Why collaboration, and why now?
11:20 - 11:35 Trending Session: Supply and Demand- Business growth and customer experience
11:35 - 11:55 Trending Session: Financial Crime - Compliance success stories
11:55 - 12:35: Panel: Digital Identity Enhancing Security and the Customer Experience
A group of industry experts will come together to discuss why it is fundamental for banks to know who they are dealing with when it comes to customers’ data. With banks now adopting various digital identity verification methods for new account openings, how can the onboarding experience satisfy the highest levels of security and speed. Given GDPR and data ownership liability, what are the implications of getting it wrong, and is the transition worth the risk for financial institutions? Equally, can corporate customers also start to benefit from a digital identity service?
12:35 - 13:50: Lunch and networking
13:50 - 14:05: Keynote: Cultural Transformation
14:05 - 14:45: Panel: Changing culture in a digital age
Exploring how the business model and culture have to change in tandem to foster innovation and propel the organisation to its best self. Strong leadership and clear vision has to be in place in order to create a strategy that best suits the business model, otherwise technology is deployed for technology’s sake, and direction can be lost. How can an organisation change the culture from within and does this pose a greater challenge than digital transformation itself? Expert panellists with insight and experience discuss.
14:45 - 15:05: Trending session: Building apps for the future
15:05 - 15:35: Coffee Break
15:35 - 15:50: Keynote: Open Banking - The future of retail banking
15:50 - 16:30: Panel: Open Banking and Real Time Payments
Beyond compliance how will open banking transform the industry and what real value has been generated so far? With their investment into meeting regulatory and compliance requirements banks must see this as foundation for new opportunities to deliver services digitally and speedily. As real-time payment schemes are introduced worldwide, what are the implications? What products and services are on offer, and what are the developments happening in this area? As we move to a real time everything world, how are the various players positioning themselves?
16:30 - 16:50: Trending session: Artificial Intelligence- Payments Data Analytics
16:50 - 18:00: Drinks and Networking